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‎02-08-2023 11:21 AM

HP Recommended
Product: HP Pavilion Desktop - 510-p106nl
Operating System: Microsoft Windows 10 IOT 
I am writing because my desktop computer is not working, it gets stuck on a screen where it says 3FO

 

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1 person had the same question
1 REPLY 1

‎02-08-2023 11:58 AM - edited ‎02-08-2023 12:00 PM

HP Recommended

That could possibly indicate the hard drive has failed, or other reason.  That is a 5 year old PC, so it could well mean the drive has failed.  First lets verify if the hard drive is good or not.

Run the Diagnostics routine

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

FYI: Microsoft Windows 10 IOT  is not what came on the PC - so why is it installed now?


I'm not an HP employee.
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