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02-08-2023 11:58 AM - edited 02-08-2023 12:00 PM
That could possibly indicate the hard drive has failed, or other reason. That is a 5 year old PC, so it could well mean the drive has failed. First lets verify if the hard drive is good or not.
Run the Diagnostics routine
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
FYI: Microsoft Windows 10 IOT is not what came on the PC - so why is it installed now?
I'm not an HP employee.
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