-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
4
0
1
HP Recommended
36,984
8,099
3,212
HP Recommended
Windows will only see it if (1) it has a filesystem on it, and (2) has been assigned a drive letter.
You can check both of these as follows:
1) In the search area of the taskbar enter "create and format" (without the quotes) and select Create and Format Hard Disk Partitions when it shows. That will open the Disk Management console.
2) That will show all the drives connected to your PC. Check for the second drive and if it does not have a filesystem on it, you will need to format it. If it does have a filesystem, you will need to assign it a drive letter.
3) Once it has both, Windows will then see it.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community