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11-09-2018 05:59 PM
Hi I having problems getting back to windows 7 64bits, from windows 10 Pro with my 4 cd/dvd Image disc that i get from Microsoft, I did get in touch with Microsoft, but weren't able to fix the problem, i send bacvk to HP, because they think that in order to fix it, It have to get to the Bios and disable the option Secure Boot. They try to does it but on the Bios there was not search option "Secure Boot". My PC is a h8-1010, Desktop Pavilion. So please guide me to how te get to that option "Secure oot". Thanks You so Much
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11-09-2018 06:06 PM
Hi:
Your PC does not have a secure boot setting in the BIOS.
The secure boot setting was introduced on PC's that came with W8.
Yours originally came with W7, so there must be some other reason the DVD set doesn't work.
11-09-2018 06:06 PM
Hi:
Your PC does not have a secure boot setting in the BIOS.
The secure boot setting was introduced on PC's that came with W8.
Yours originally came with W7, so there must be some other reason the DVD set doesn't work.
11-09-2018 07:13 PM - edited 11-09-2018 07:14 PM
Unfortunately, I can't help you with why the recovery disks won't work, but if you can still read all 25 characters of the W7 product key on your PC's case, you can make your own plain W7 installation media using another Windows PC as follows...
Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.
Select the W7 COEM ISO file download version for the product key the OS is good for, which is the OEM operating system ISO file.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.
Then you can install the drivers and available software you need from your PC's support page.
https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1000-desktop-pc-series/5080764/model/5110018