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Qn557AA=ABA
Microsoft Windows 7 (64-bit)

Hi I having problems getting back to windows 7 64bits, from windows 10 Pro with my 4 cd/dvd Image disc that i get from Microsoft, I did get in touch with Microsoft, but weren't able to fix the problem, i send bacvk to HP, because they think that in order to fix it, It have to get to the Bios and disable the option Secure Boot. They try to does it but on the Bios there was not search option "Secure Boot". My PC is a h8-1010, Desktop Pavilion. So please guide me to how te get to that option "Secure oot". Thanks You so Much

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your PC does not have a secure boot setting in the BIOS.

 

The secure boot setting was introduced on PC's that came with W8.

 

Yours originally came with W7, so there must be some other reason the DVD set doesn't work.

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Your PC does not have a secure boot setting in the BIOS.

 

The secure boot setting was introduced on PC's that came with W8.

 

Yours originally came with W7, so there must be some other reason the DVD set doesn't work.

HP Recommended

Now, what can I do fix the eassue that when the download get to 67%,in the 4th. CD. End the installation and send me to get in touch with Microsoft . I need your help.😢

 

 

HP Recommended

They,re brand new and original 

HP Recommended

Unfortunately, I can't help you with why the recovery disks won't work, but if you can still read all 25 characters of the W7 product key on your PC's case, you can make your own plain W7 installation media using another Windows PC as follows...

 

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

 

Select the W7 COEM ISO file download version for the product key the OS is good for, which is the OEM operating system ISO file.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

 

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.

 

Then you can install the drivers and available software you need from your PC's support page.

 

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1000-desktop-pc-series/5080764/model/5110018

 

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