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Locked

‎01-26-2021 04:23 PM

HP Recommended
Product: HP desktop
Operating System: Microsoft Windows 8.1 (32-bit)

The simplepass security logon pin that is used for windows 8 stop working and will not accept my pin and asking for a new password which then it doesn't recognize my new password

1 REPLY 1

‎01-28-2021 03:30 PM

HP Recommended

Hey @jam2jelly 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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