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Microsoft Windows 7 (64-bit)

simplesave software does not restore incremental backup from external hp drive. The drive looks good and all incremental files are in a folder but 

After restoring windows 7 and installing simplesave software on newly installed windows 7 it only gives me backup option no restore choice is it some file deleted from external HD?

How do I make new installed  simplesave to see the restore files on external hp drive, once again all incremental files are in MyBackup folder and I can see it please help.

Allen

 

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