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‎08-19-2019 08:31 AM - edited ‎09-03-2019 10:11 AM

HP Recommended

Hello,

 

My grandparents purchased a new Slimline 410-010 machine which came with Windows 10 pre-installed. They expressed concern and were willing to buy a new machine outright just to get back to Windows 7. I purchased a code and had a disk already, so I loaded Windows 7 back onto the machine. It was an OEM Win 10 machine so downgrading wasn't an option. After completing the install, I received yellow exclamation points on the following drivers in device manager:

  • Ethernet Controller
  • Network Controller
  • PCI Simple Communications Controllers
  • SM Bus Controller
  • Universal Serial Bus Controller

I checked the HP support website for the drivers but was unable to find any of them for Windows 7. Could someone here point me in the right direction?

 

thanks

iosman

 

__________________________________

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1 REPLY 1

‎08-19-2019 09:26 AM - edited ‎08-19-2019 09:28 AM

HP Recommended

Hi:

 

Interesting...that model was released to market in October of 2015, so it is almost 4 years old.

 

https://support.hp.com/us-en/document/c04789637

 

Here are the links to the drivers you need...

 

SmBus controller:  Download, unzip and run the setup application, and restart the PC.  Install this driver first.

 

https://downloadcenter.intel.com/download/28182/Chipset-INF-Utility?product=1145

 

Graphics:  Install and restart the PC.  The 64 bit file is the first one listed on the left.

 

https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?produ...

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet:  Download, unzip and run the setup application from the W7 driver file at the link below.

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

USB Controller:  Download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

PCI Simple Communications Controller:

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84442.exe

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.ex

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