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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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08-26-2024 03:33 PM
Have you run diagnostics?
Tap the ESC key after powering on to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.
As part of the BIOS update, the old bios and the new one are stored in an HP recovery partition. If you get an error there is not enough space then the partition does not exist or it is too small. In this case you need create a bootable USB that has the BIOS update because just running the bios update app will not work.
It is always dangerous to upgrade bios. Unless there is a real need and the HP support assistant requests the upgrade, I would not do it.
One of the options in the bios download is to create a USB boot drive you need to do that one.
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