cancel
Showing results for 
Search instead for 
Did you mean: 
teddy2016
Level 2
21 12 0 0
Message 1 of 3
620
Flag Post

start up

HP Recommended
lHP Pavilion All-in-One 24-xa0xxx My desktop ion 65XX
Microsoft Windows 10 (64-bit)

teddy2016_0-1580998118438.png

Pressing ESC removes this at start up, Dont want it atall at start up

2 REPLIES 2
Echo_Lake
HP Support Agent
HP Support Agent
23,679 23,637 1,077 1,115
Message 2 of 3
Flag Post
HP Recommended

@teddy2016
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes to the settings of your PC prior to the issue?
  • What is the exact issue with Pressing ESC?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

0 Kudos
teddy2016
Author
Level 2
21 12 0 0
Message 3 of 3
Flag Post
HP Recommended
  • Thankyou for your email reply
  • Did this happen after a recent window or software update?
  • NO
  • Have you made any hardware/software changes?
  • NO
  • Did you make any changes to the settings of your PC prior to the issue?
  • NO
  • What is the exact issue with Pressing ESC?
  • NONE, ITS JUST ANNOYING, NEVER HAPPENED WITH MY LAST COMPUTER. THIS IS A NEW ONE UPON START UP IT USED TO SHOW HEAPS OF APPS AND I DELETED THESE, NOT NEEDED BY ME. THIS BLACK BOX SHOULD NOT SHOW  ATALL. PREVIOUS HELP FROM MICROSOFT AND HP HAVE DRAWN A BLANK
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation