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Locked

‎05-14-2023 06:50 PM

HP Recommended
Product: HP ENVY Phoenix Desktop - 810-430qe CTO

start suggests diagnostic tests that produce error code (Q0FXV0-7P8BL6-QFFWMF-60SW03)

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2023 07:52 PM

HP Recommended

Hi:

 

Enter the required information at the link below.

 

HP Customer Support - Service Center

 

Your PC's product number is K6V72AV

 

The report will most likely advise you to back up your files if you can still get into Windows and you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

Upgrading and Servicing Guide (hp.com)

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-14-2023 07:52 PM

HP Recommended

Hi:

 

Enter the required information at the link below.

 

HP Customer Support - Service Center

 

Your PC's product number is K6V72AV

 

The report will most likely advise you to back up your files if you can still get into Windows and you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

Upgrading and Servicing Guide (hp.com)

Was this reply helpful? Yes No
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