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HP Recommended

stuck on blue screen can't get out 

1 REPLY 1
HP Recommended

Hi @BD115 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Let's walk through a few structured steps to help you break out of that Automatic Repair loop and blue screen situation:

 

🛠 Step-by-Step Fixes for HP Automatic Repair Loop

 

1. Hard Reset Your HP Laptop

  • Power off the laptop completely.
  • Unplug the charger and remove the battery (if removable).
  • Press and hold the power button for 30 seconds.
  • Reconnect power and turn it on.

 

2. Boot into Safe Mode

  • On the blue Automatic Repair screen, click:
    • Advanced OptionsTroubleshootAdvanced OptionsStartup SettingsRestart
  • After restart, press 4 or F4 to enter Safe Mode.
  • Once inside, uninstall any recent updates or drivers that might be causing the issue.

 

3. Run Startup Repair

  • From the same Advanced Options menu, choose Startup Repair.
  • Let Windows attempt to fix the boot issue automatically.

 

4. Use Command Prompt for Deep Repair

If you can access Command Prompt:

sfc /scannow chkdsk /f /r C:

Replace C: with your system drive if different.

 

5. System Restore (If Available)

  • Go to Advanced OptionsSystem Restore
  • Choose a restore point from when your system was working fine.

 

6. Reset Windows

  • From Advanced Options, select Reset this PC
  • Choose either:
    • Keep my files (recommended)
    • Remove everything (if necessary)

7. Reinstall Windows (Last Resort)

First, we need to download the Windows image onto a 32GB or 64GB USB flash drive (Flash drive only, memory cards and USB hard drives are not supported; It has to be 32GB or 64B only)

 

You can download the Windows image through the 'HP Cloud Recovery App', which can be downloaded from the Windows Store.

 

Refer to Step 2 on the link below:

 

And follow Step 4 to reload Windows from the newly created USB recovery media.

https://support.hp.com/us-en/document/ish_9223491-9126662-16


I’ve got your back. Let’s get your system back on track! 💪

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.