cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
bettyrubble
New member
1 0 0 0
Message 1 of 2
150
Flag Post

sytem restore failure

‎03-10-2019 01:16 PM

HP Recommended
Product: hp pavillion 500
Operating System: Microsoft Windows 8.1 (32-bit)

ran system restore and now its just a blank blue screen.   the hp screen doesn't even come on when you restart it.  no cursor no nothing have tried everything .   the led is flashing next to the power button but very hard to determine pattern as its very arratict

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,668 679 1,459
Message 2 of 2
Flag Post

‎03-10-2019 05:59 PM - edited ‎03-10-2019 06:02 PM

HP Recommended

Greetings Bettyrubble,

Welcome to the forum.

I am not a HP employee.

 

Did you try a Microsoft System Restore because you were having a problem? Please describe the problem if your answer to this question is yes.

 

Please provide the complete product number only. I would like to know the age of your PC. 

 

It looks like you may have a hardware problem.

 

It is best to have a local, reputable, PC tech take a look unless you are in warranty {contact HP (Link)} and are comfortable with troubleshooting PC hardware problems. Finding hardware failure is time consuming and requires having known good replacement components.

 

Regards

 

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation