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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- sytem restore failure

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03-10-2019 01:16 PM
ran system restore and now its just a blank blue screen. the hp screen doesn't even come on when you restart it. no cursor no nothing have tried everything . the led is flashing next to the power button but very hard to determine pattern as its very arratict
03-10-2019 05:59 PM - edited 03-10-2019 06:02 PM
Greetings Bettyrubble,
Welcome to the forum.
I am not a HP employee.
Did you try a Microsoft System Restore because you were having a problem? Please describe the problem if your answer to this question is yes.
Please provide the complete product number only. I would like to know the age of your PC.
It looks like you may have a hardware problem.
It is best to have a local, reputable, PC tech take a look unless you are in warranty {contact HP (Link)} and are comfortable with troubleshooting PC hardware problems. Finding hardware failure is time consuming and requires having known good replacement components.
Regards