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‎09-06-2019 07:49 AM

HP Recommended
Product: t630
Operating System: Microsoft Windows 10 IOT

I noticed in the HP ThinUpdate utility there was a new release of Windows 10 IoT Enterprise, from 2016 LTSB to 2019 LTSC. When I created a recovery drive with it, I was prompted with the following message:

***ERROR*** The system does not have license for the image OS!

 

Is there a way to upgrade to this? How do I do that?

2 people had the same question
5 REPLIES 5

‎09-10-2019 03:23 AM

HP Recommended

I have the same problem, Did you find a solution for this?

Was this reply helpful? Yes No

‎09-12-2019 09:32 AM

HP Recommended

HP Support said that the 2019 LTSC is a different license. I was not able to get any more information on how to upgrade yet.

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‎10-17-2019 08:29 AM

HP Recommended

Just ran into this problem today as well. This is beyond ridiculous.

I'm about done with HP overall, their support is horrible. Every one of their websites are trash.

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‎01-08-2020 02:11 AM

HP Recommended

There is a Field Upgrade documentation from HP detailing the upgrade possibilities: 

https://www8.hp.com/h20195/v2/GetPDF.aspx/c06456037.pdf

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‎01-14-2020 07:35 AM - edited ‎01-14-2020 07:36 AM

HP Recommended

Got an update from our HP contact/reseller upgrade license is €80 per Thin Client in our case with 250 T630's this wil cost €20000 for a license that should be free according to Microsoft, this is just stupid...

And as far as i know it is still not possible to find out what version you get if you order a T630 now,

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