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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- technical support customer service phone number

Create an account on the HP Community to personalize your profile and ask a question
04-21-2020 10:37 AM
in search of a phone number for the #800 number for technical support and customer service. Having an issue with starting up my computer. It appears to be locked in a recovery screen
Can anyone provide?
04-21-2020 11:38 AM
HP Technical Support – Contact Information
Reminders
HP Support does not publicly post contact numbers. Submit your case online
- Provide all the requested information
- Explain the problem > Ask for help
- Submit the case
- After the case is submitted, Contact information for your area will be displayed on your screen
- Wait times can be long – Response centers are very busy.
- Use the serial number of the device to submit the case (do not post that information on the Community).
- Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.
- HP will advise you when there is a fee for phone support and / or other services when your computer / device is no longer under warranty. This is normal business practice.
- HP may tell you that certain services are not covered under warranty. This is normal business practice. Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by contract package.
- Contact information is displayed on your screen after you submit your case online.
- HP websites are the only ones allowed to use the HP copyright circle/logo. Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.
“Everywhere” Contact Information - HP Technical Support
Open website HP World-Wide Support
Select your region and follow the prompts
Option – Regions
USA / Canada
Submit information / case online: Contact HP Support – Assistance Portal
- Sign in or continue as a guest
UK
- For faster support, first submit information / case online HP Customer Support UK
- If still available > Contact by Phone: Contact HP UK – Phone Assist
Option - HP Support is on Facebook!
READ: HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
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Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Warranty Check
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
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Thank you for participating in the HP Community Forum.
We are a world community of volunteers dedicated to supporting HP technology
05-01-2020 10:53 AM
Open website HP World-Wide Support
Select your region and follow the prompts
Option - HP Support is on Facebook!
and / or
Scroll to the bottom of this web page,
Unser the About Us section,
Click on Contact HP link
Thank you for participating in the HP Community Forum.
We are a world community of volunteers dedicated to supporting HP technology
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