Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

In my hp pavilion 15-e015tx laptop after cleaning vent and inside outside laptop thermal shut down occurred. 

The system bios has detected that your notebook pc was put in to hibernation or shutdown to avoid overheating. the system is now operation normally. 

Overheating may occur if the cooling vent are block or the operating temperature exceed the specification. the notebook pc should return to normal operation once the situation is resolved. 

system temperature (90D)

 

I clean the air vent and also clean the laptop inside and out side. 

Now What i do for smooth running laptop ???

1 REPLY 1
HP Recommended

@vigh To fix this error, use the following steps:

  1. Press Enter to clear the message and allow the system to boot to the Windows Desktop.

  2. Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

    For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

  3. After you remove the dust, turn on the computer. If the error message persists, continue with these steps.

  4. Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

    For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  5. In some cases, updating the BIOS might help prevent this error from occurring.

    For more information on how to update the BIOS, see Updating the BIOS.

  6. Have the computer serviced to clean internal components and replace the system fan if necessary. Make sure to address the following items when servicing:

    • Thoroughly remove dust from all internal cooling components.

    • Make sure wires from the system and CPU fans are connected securely to the motherboard.

    • Confirm the system fan blades spin correctly, and the fan is not producing loud noises. If not working correctly, replace the system fan.

    • Remove old thermal compound from integrated circuits and heat sinks and replace with new thermal compound.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.