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‎12-13-2019 05:13 AM

HP Recommended
Product: touchsmart 610-1010 uk
Operating System: Microsoft Windows 10 (64-bit)

looking for a sound driver for the above! After initial windows 10 upgrade all work ok but after updates sound has gone completely ?? any advice appreciated !!

6 REPLIES 6

‎12-13-2019 06:21 AM

HP Recommended

Hello
There is no driver available for windows 10
But it can work with the w8 driver
Right click on the downloaded file, run as administrator

 

IDT High Definition Audio Driver Update

6.10.6429.0 Rev. A18.7 MBNov 9, 2012Download

 

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-610-1000-desktop-pc-series/5039931/mo...

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‎12-13-2019 06:51 AM

HP Recommended

Thanks for the suggestion ! tried the Windows 8 driver but not running as administrator ! will let you know how it works out !! many thanks, Alan.

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‎12-13-2019 07:15 AM - edited ‎12-13-2019 07:17 AM

HP Recommended

Hi, @ALANDJ 

 

If the W8 driver doesn't work when ran as administrator, see if the W10 IDT audio driver for desktop PC's works for you.

 

Restart the PC after installing the driver...

 

VERSION: 6.10.6504.0      July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎12-13-2019 07:19 AM

HP Recommended

Hi Paul,

 

Thanks for the suggestion ! will see how I get on with the previous proposal ! will let you know how it all pans out !!

 

Regards, Alan.

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‎12-16-2019 12:14 PM

HP Recommended

@ALANDJ  ?

 

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‎12-17-2019 04:03 AM

HP Recommended

Thank you for the proposed solution ! at the moment everything is working fine after a fresh install of Windows 10 ? not sure why ? will try the solution if the sound driver fails again !!

 

Thanks, Alan.

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