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touchsmart 610-1030f

touchsmart 610-1030f
Microsoft Windows 10 (64-bit)

I upgraded my hard drive from 750gb to 2tb. Before doing this I made a backup on my external NAS which took 2 days, the system was so slow (the main reason for the upgrade). When I try to recover everything, it appears to work but the programs don't show up and the HP touch features aren't there. Am I doing something wrong and is it possible to reinstall the touchsmart features (carousel, lagoon screensaver, etc.) from HP support?

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touchsmart 610-1030f

@CGPlenty 

Your description of the very long backup time, tends to indicate that your local drive is failing -- as there is no way it would take that long to read a 750GB drive locally and back it up over a local network.  I have done the same here with 1TB drives and it only takes a few hours, at most.

 

If the drive is failing the filesystem would be corrupted and even if you could recover programs, one or more components could easily be corrupted -- explaining why they do not work.

 

If the drive has gone back, since you already made a backup, there is nothing else you can do at this point to get your stuff back.  You need to consider replacing the drive and doing a fresh install to get a working PC back.

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touchsmart 610-1030f

Yes, the state of the computer is what compelled me to upgrade. Now I have a 1TB hard drive and 8gb memory (only 2 of the 4 memory sockets worked). I tried to restore from my backup which after several attempts didn't work so I gave up and did a fresh Windows 10 install. Now, I'd like to install the Touchsmart feature, (carousel, lagoon screensaver, etc.) but my computer didn't come with software. Is there a site I can download from ?

 

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