transfering documents and files from old pc to new pc

[mikehou]

hello: my old dell desktops hard drive is shot so i bought a new hp desktop and need to transfer all my documenst and files spreadsheets to new hp desktop if i purchse the recomended lapdriver package recomended my microsoft will it work? since my hard drive does not work right on old desktop,both desktops have windows 10. i use wireless conection and have att high speed internet.

[banhien · Accepted solution]

Hi,

I don't know the real problem with your old machine therfore given NO DAMAGES on your old HDD, my suggestion:

(a) Pull the old HDD out from old machine,

(b) Buy and HDD enclosure or adapter for HDD and put old HDD into it,

(c) Use it as an external HDD and you can move files from this external HDD to your new computer.

I've got no idea why they recommeded you to use tapes.

If your old HDD was damages, you would need professional services to recover files.

Regards.