trusted platform

[ReddyVikram]

when I start the system first thing I will get is "There is an issue with Trusted Platform Module (TPM) data. In that i will get two option saying

Press {y} - reset whole tpm

Press {n} - boot with current tpm date 

As of now I am using 2nd option which is boot with current TPM date 

then will give any access to use.

I don't want to use this TPM on my system how to disable this.

[A_Gayathri]

Hi @ReddyVikram,

Welcome to the HP Support Community

I understand you are facing an issue with your trusted platform you want to disable TPM. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ReddyVikram]

As I messaged you but there is no responses from you are side please check your message 

[sandytechy20]

@ReddyVikram 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers