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- HP Community
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- unable to do a clone or full backup of my HP elite 800

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11-04-2023 09:29 AM
ever since mid 2021 I have not been able to clone or do a full backup of the c drive. acronis will start but never do anything. recently tried easeus but it starts and creates a new folder on the destination then does nothing(easeus worked fine on my HP 360). then then but then when shutting down the system apparently has been altered such that HP sure Boot has to do 3 tries to get the C drive repaired so the system will boot. the only thing I can think of that might have changed is I somehow managed to install HP sure run. then kept getting the managed by organization message when trying to do certain things and had problems going using certain sites. finally found and removed the chrome and edge extensions. but my system still shows managed by HP. that's the only thing I can think of that may be impeding a full disk backup. Help.