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majorbull
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Solved!

unable to swing shut the paper extender after loading paper

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HP Officejet 4632
Microsoft Windows 10 (64-bit)

After loading paper into my Officejet 4632 printer, I am unable to swing shut the extender.  How do I do that?

 

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GamingOptional
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Hi Major,

 

As a general rule, open the extender as far as it will go, then close it.

 

If it is still stuck, lift up on the paper tray and open the extender fully then close it.

 

If that does not work, do what I do and squirt a drop or two of Wd-40 or baby oil in-between the extender and the tray, you won't have to worry about using a little extra pressure to get it to close, once it moves just swing it back and forth a few times to coat the plastic pieces with the oil.

 

Make sure to put a napkin down on your desk and wipe up any excess when you're done.

*Just a community member, not an HP employee.

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GamingOptional
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Hi Major,

 

As a general rule, open the extender as far as it will go, then close it.

 

If it is still stuck, lift up on the paper tray and open the extender fully then close it.

 

If that does not work, do what I do and squirt a drop or two of Wd-40 or baby oil in-between the extender and the tray, you won't have to worry about using a little extra pressure to get it to close, once it moves just swing it back and forth a few times to coat the plastic pieces with the oil.

 

Make sure to put a napkin down on your desk and wipe up any excess when you're done.

*Just a community member, not an HP employee.

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wb2001
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@majorbull,

Grasp the front edge of the extender. Slowly move it to the left.

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majorbull
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I appreciate your response.  It worked in a fashion.  After using WD-40 on the extender, I finally, in frustration, gave the extender a slight tap and it closed as it should have, without damaging the printer in any way.  However, I would not recommend doing this to anyone.  This should have been corrected by HP, but since the printer is fairly old, I doubt if HP has any intention of printing a warning to any one else.

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GamingOptional
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Good deal, glad to hear it.

Yea I doubt that too but thanks for letting the community know the final solution, it'll almost certainly help someone else.

*Just a community member, not an HP employee.
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