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‎06-17-2024 02:07 AM

HP Recommended

When I receive windows updates, I lose all my documents and my system reverts to windows 7

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1 REPLY 1

‎06-17-2024 04:04 PM

HP Recommended

Sorry, but what you are saying simply does not make sense.  Windows Update has no Rollback capability of any kind -- so even if you did want to revert from running (say) Win10 to go back to Win7, that would not be possible.

 

To see what version of Windows it is running now, press the Windows Key+R and enter winver

 

This will open a window showing the Windows version.



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