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‎11-25-2020 06:41 PM

HP Recommended
Product: hp envy 759 15
Operating System: Microsoft Windows 10 (64-bit)

im having a hard time updating my intel graphics card through the intel downloads its saying that i have to go through hp support to get it done but i have no idea what to do since i cant get my graphics card to update ive tried everything

1 REPLY 1

‎11-25-2020 08:15 PM

HP Recommended

@Jb1992 

 

hp envy 759 15 is an invalid model/product. Is it a desktop ? Please use the following way to work it out

 

        https://support.hp.com/us-en/document/bph07555

 

Normally you have to use driver from HP which is fully tested, not from Intel.

 

Regards.

BH
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