upgrading from win7 to 10.get error "modern setup host has stopped working"

[Rynote8]

im getting this error  "modern setup host has stopped working"

Problem signature:

  Problem Event Name:        APPCRASH

  Application Name:        SetupHost.exe

  Application Version:        10.0.19041.621

  Application Timestamp:        6c2a20e0

  Fault Module Name:        StackHash_1ce7

  Fault Module Version:        6.1.7601.24384

  Fault Module Timestamp:        5c6e245d

  Exception Code:        c0000374

  Exception Offset:        00000000000bf302

  OS Version:        6.1.7601.2.1.0.768.3

  Locale ID:        1033

  Additional Information 1:        1ce7

  Additional Information 2:        1ce7acaf9a26c4abd80f5c884a8ff1dc

  Additional Information 3:        c957

  Additional Information 4:        c957667f9ce764493ce34ddb30cad2cc

this happens when its almost done. its happening at the end when its giving me a recap of my choices and what's about to happen. The error occurs at 0% every time. im using a wifi connection. This last time I disconnected from the network before excepting and finnishing and the same thing happens. 

[old_geekster]

@Rynote8 , welcome to the Community.

Since MS has discontinued support of Win 7, you should use the following tool to install Win 10: https://www.microsoft.com/en-us/software-download/windows10

It will allow you to choose which version of Win 10 that you want to install during the setup.  Also, you can say you don't have a Product Key and add it later, if necessary.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Rynote8]

I tried doing the update like it was suggested.  I had to factory default the computer to make sure it had enough memory. Now I'm getting another error that I investigated to find out that I need to install a small update called update pack 1 to get the computer ready for the regular update. Has engine ever heard about this? And am I moving in the right direction?  Owe and another thing, I keep getting this message saying that a script is loading to slow and will make the computer unresponsive if I don't stop it. I don't know how to change that. Thoughts? Sorry for the vague explanation but I'm in the car i will try to post with a little bit more detail.

[old_geekster]

Thank you for the additional information, @Rynote8!

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  I was trying to help without the PN, but I need to see the Product Specifications.