Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

want to upgrade to wndows 11

HP Recommended
Example: Pavilion envy 700-430qe
Microsoft Windows 10 (64-bit)

Microsoft says I cannot upgrade due to TMP being off. How do I turn it on and would it be 2.0 on this computer?

Level 21
Level 21
134,841 124,197 20,654 31,748
Message 2 of 2
Flag Post
HP Recommended



Your PC probably does not have a TPM security chip and if it did, it would only have been version 1.2.


If you see no enable/disable TPM setting in the BIOS, then your PC did not come with a TPM.


Most if not all HP consumer class desktops made during the period yours was made or earlier did not come with those security chips.


This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.


If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.


See this article.  3rd headline from the bottom.


If for some reason, W11 does not work correctly on your PC, you can reinstall W10.


I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.


I use the free Macrium Reflect software to make system images,


You may want to do the same. 


Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.


You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.


Macrium Software | Reflect Free Edition


You want the file listed on the left side of the webpage under the Backup at Home section.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation