warrante

[1jace]

ok i just bought this computer (HP Slim Desktop SO1-PF2033W ) ( serial number<personal information removed> ) ( product number <personal information removed> ) on 09/12/2024 and today i get a popup that says my warranty expired on 08/18/2024 so i check my hp support assistant dashboard it says the same thing . how come my warranty expired a month before i even bought this computer?

[Sneha_01 · Accepted solution]

Hi @1jace,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It’s definitely concerning to see a warranty expiration date before your purchase date. Here are steps you can take to resolve this issue:

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support