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HP Recommended
HP 14q
Microsoft Windows 10 (64-bit)

I have purchased the HP 14q laptop on 05-03-2019 but the warranty date expired on 29-12-2019 please change the warranty expiry date. 

 

Please find the attachment below. 
Screenshot from 2019-05-22 14-20-46.png
1 REPLY 1
HP Recommended

@BambeeQ 

The warranty date is set at the factory when the PC is manufactured.  When someone buys it, it is their responsibility to REGISTER the PC which will reset the date.  That is not something we can do for you from here.

 

This link is to check your warranty status:  Check your warranty status - HP Support Center

 

If you are not able to register it, then you need to contact HP Customer Support as we are unable to deal with warranty issues.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.