warranty + model issue

[pratham01]

i got a pop up as hp product status which was of another model + it said that  the warranty of my pc is till next year but in fact i have paid for 3 years of adp warranty this is very frighting it lead to doubt wether my pc is of the correct model or not .pls give me a proper  explanation of this and this is the pop up i got from hp

[Irfan_06]

Hi @pratham01,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with updating the warranty on your laptop.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Kindly refer to the steps on this link to update the warranty and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support