• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-02-2020 01:52 PM

HP Recommended
Product: HP Gaming desktop
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I just purchased a new gaming desktop today and i was told that it would include a one year warranty. Now when i started it i can see that there's only 8 months left on the warranty, according to my hp account the warranty started in the end of september. The store was Elgiganten in Karlshamn, Sweden. What do i do to correct this?

1 REPLY 1

‎03-02-2020 02:03 PM

HP Recommended

Hello, this problem is frequent, it is probably the date when your reseller has bought the PC is recorded by HP. 

However if you have the invoice of your PC, you can contest this date: 

https://support.hp.com/us-en/document/c05084516

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.