Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post


HP Recommended
HP Gaming desktop
Microsoft Windows 10 (64-bit)


I just purchased a new gaming desktop today and i was told that it would include a one year warranty. Now when i started it i can see that there's only 8 months left on the warranty, according to my hp account the warranty started in the end of september. The store was Elgiganten in Karlshamn, Sweden. What do i do to correct this?

Level 12
996 991 108 193
Message 2 of 2
Flag Post
HP Recommended

Hello, this problem is frequent, it is probably the date when your reseller has bought the PC is recorded by HP. 

However if you have the invoice of your PC, you can contest this date:

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation