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benjaminlangst
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why my computer show me black screan can you help me please?

HP Recommended
3KZ89AA
Microsoft Windows 10 (32-bit)

PLEASE HELP ME WITH THAT I WANT TO DO MY HOMEWORK

I WANT TO KNOW HOW TO FIX MY PC

20200821_172009[1].jpg

 

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benjaminlangst
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benjaminlangst
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praveen196
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@benjaminlangst Welcome to HP Community!

 

I understand that you are getting a blank screen.

 

Please attempt the below steps: 

Attempt a BIOS recovery 

  

If the above steps work and the display turns on/if not, use an alternate monitor and then: Perform a hardware test to be on a safer side. 

  

If the steps didn't work, use the below links for further assistance: 

Computer Starts but Monitor/Screen Remains Blank: Click here 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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