windows 10 clean install problem

[bribri3]

Hi,

I tried doing a windows clean install on a hp envyt x360 but, i had the intel rapid storage drive problem (you have to download the driver and extract it on your windows installation key then load the driver)... I managed to install windows but whenever i try to boot up windows to get into the configuration process i  now get a blue screen of death:  

File: iaStorAfs.sys

error code: 0xc0000098

I tried reinstallling windows again and installing windows then booting up in linux mint(bootable usb key) to replace the faulty driver files both thing did not work

Thanks for your help!

[Mans]

@bribri3 

Hello,

Please use HP Cloud Recovery Tool to create an HP system recovery USB flash drive as follows (from another computer).

To get started, you need the following:

• A blank USB drive: Must have a minimum of 32 GB.

1. Download and Install HP Cloud Recovery Tool.
2. Insert a USB drive with a minimum of 32 GB.
3. Right-click HP Cloud Recovery Tool, then click Run as administrator, and then click Yes.
   
4. Check the box I need to enter Product ID for my HP system, then in the Product ID field type 12C31UA#ABL of your notebook.
5. Click on Next, then select your USB drive from the drop-down list and finally click on Next.
6. Click OK or Yes, then follow the instructions on the screen and wait for the creation time.
   
7. Performing a System Recovery (Windows 10).

12C31UA#ABL = HP ENVY x360 Convert 15-ed1003ca.

Don't hesitate to contact us in case of need.

Best regards,