• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-06-2024 04:51 PM

HP Recommended
Product: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B29AV)
Operating System: Microsoft Windows 11

Hello.

I've been trying to configure Hello Face Login and trying to setup face recognition lock for my device but my device says that this option is currently unavailable & we could not find a camera compatible with windows hello face  (model HP pavillion x360 14inch  2-in-1 Laptop PC14-ek0000).

It's seems strange that a rather recent computer, with a rather "rich" configuration doesn't provide a compatible camera.

Does anyone confirm that ?

 

Thanks in advance.

 

Regards.

Category:
1 REPLY 1

‎03-08-2024 01:52 PM

HP Recommended

See if the contents of this Win11 Community tutorial helps:

 

 

(1) Enable or Disable Passwordless Sign-in for Microsoft Accounts in Windows 11 Tutorial | Windows 1...



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.