windows installation problem

[zaksaudi]

Hi .

i am taying to install win10 or win 11 from bootbale usb but after installation win 10 or win 11 while first restart pc then gets error..The computer resatred unexpectedlly or encountered an unexpected error.windows installatuion cannot proceed.To install windpws ,click OK to restart the computer ,and then restart the installation..

[M_Salman]

Hi @zaksaudi,

The error message "The computer restarted unexpectedly or encountered an unexpected error" is a common problem during the installation of Windows operating systems like Windows 10 or Windows 11. Here’s a step-by-step guide to troubleshoot and resolve this issue on your HP 290 G4 Microtower PC:

Steps to Fix the Installation Error:

1. Access Command Prompt:

   • When the error message appears, press Shift + F10 to open the Command Prompt.

2. Modify Registry Settings:

   • In the Command Prompt, type regedit and press Enter to open the Registry Editor.
   • Navigate to the following path:

     HKEY_LOCAL_MACHINE\SYSTEM\Setup\Status\ChildCompletion
     

   • Find the entry named setup.exe on the right side pane.
   • Double-click on it and set the Value data to 3.
   • Click OK and close the Registry Editor.

3. Restart the Installation Process:

   • Return to the error dialog, click OK, and allow the system to restart.
   • The installation should proceed without displaying the error message again.

Additional Considerations:

• Verify USB Bootable Media: Ensure that your bootable USB is properly created. You can use tools like Rufus to create a reliable Windows installation USB.

• Check Compatibility: Ensure that your HP 290 G4 Microtower PC meets the system requirements for the Windows version you are trying to install.

• BIOS Settings: Verify your BIOS settings are configured to boot from USB and are set to UEFI/Legacy mode compatible with your Windows installation version.

• Driver Issues: Sometimes outdated or incompatible drivers can cause installation issues. Ensure all your hardware drivers are up-to-date.