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05-06-2023
07:46 AM
- last edited on
05-06-2023
01:11 PM
by
MayS
I BUYED A NEW HP ENVY x360 LAPTOP FROM USA ,MY LAPTOP SERIAL NO IS [Personal Information Removed],I NEED WINDOW ACTIVATION KEY WHICH IS ALREADY PRE-INSTALLED IN MY LAPTOP
05-06-2023 07:58 AM
Hi:
The Windows product key is encrypted in your notebook's BIOS.
You do not need the product key to reinstall Windows.
You can view the Windows product key by installing the free Showkey plus app from the Microsoft Store.
ShowKeyPlus - Microsoft Store Apps
Below is the link to your notebook's support page:
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV) | HP® Customer Support
05-08-2023 06:42 AM
You're very welcome.
If the Showkey Plus app shows an Installed key and an OEM key and the installed key is different than the OEM key, change the installed key to the OEM key and see if you can activate Windows that way.
If that doesn't work either, I recommend that you contact HP customer support starting at the link below for further assistance.