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‎05-24-2025 02:55 AM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0045na
Operating System: Microsoft Windows 11

want to reinstall windows but cannot find product key. windows came with hp gaming pc from new. anyone know how i can find this please.

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3 REPLIES 3

‎05-24-2025 05:08 AM

HP Recommended

Reinstalling Windows on a HP that came with Windows initially installed is not a problem.  


If your machine has preinstalled Windows, OEM version, the key will remain with the hardware, and if you install the same version, it will activate automatically.


I'm not an HP employee.
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‎05-24-2025 05:17 AM

HP Recommended

Hi thanks. Just to be sure. So I need to install win 10 as that's the os it came with, an install should go smooth?

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‎05-24-2025 05:45 AM

HP Recommended

The headers for the thread indicates Windows 11, so are you asking about install Windows 11 (first time) or reinstalling Windows 10?  If reinstalling Windows 10, then there is not issue.  If you are doing an in-place upgrade (from within Windows 10 to Windows 11, still no issue).  If you are doing a clean install of Windows 11 without the Windows 10 install, the I am not sure if that will activate on its own, as the ones I have done did not require the key, as it was automatic.


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