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Britt2
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2nd monitor setup for Hp pavilion all-in-one

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hp pavillion all inone
Microsoft Windows 10 (32-bit)

I have an HP all in one 27 inch system. I need to setup a 2nd monitor to use as a dual monitor, not to mirror the screen. I called into support and was told I only need an hdmi cable, but that does not seem correct. I dont think the representative understood my needs. What do I need? When I search google, I see things about a vga cable, a usb 3.0 cable, etc. I'm not sure how to proceed. Please assist

 

The model number is 27-a030

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A4Apollo
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Message 2 of 6
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Hey there! @Britt2, Welcome to HP forums.

 

I understand you would like to know how to connect the second monitor your all-in-one PC.

 

Don't worry I'll try to help you out.

 

Did you make any changes to the monitor?

 

Are you trying to extend, mirror or duplicate the display?

 

What cables are used to connect the monitor?

 

Have you tried checking with different video cables?

 

Please provide the product number of your PC to assist you better.

 

As you mentioned you would like to know how to connect the second monitor your all-in-one PC.

 

I have checked the specifications of your PC please find the ports on your PC listed below.

 

Back I/O ports

 

USB 2.0: 2
USB 3.0: 1
DC power in
Power indicator LED
LAN (Ethernet)
HDMI
Hard Drive activity LED

 

Bottom I/O ports

 

Memory card reader
Headphone/Microphone
USB 3.0 charging
USB 3.0 type-C

 

According to the specifications you can connect only one display to your PC using an HDMI cable.

 

You cannot connect any display to the USB-C port as that particular port support data transfer and charging.

 

Use the following instructions to either extend or duplicate the desktop with a second monitor:


1.Right-click anywhere on the desktop.


2.Click Display Settings.

If only one monitor is showing in the window, first verify that the connections are secure between the monitors and the computer. Then, click Detect. If Windows does not recognize both monitors, click Identify. The numbers 1 2, or 3 are shown on the monitor icons to help you identify the monitors.

If Display, Resolution, Orientation, or Multiple displays selections in the Screen Resolution window are dimmed, not allowing you to make the desired changes, see; Configuring the display with the display driver.


3.Use the Multiple displays drop-down list to select one of the following options:


• Duplicate these displays: Show the entire desktop on both displays. 


• Extend these displays: Stretch the desktop across the two displays.


• Show desktop only on 1: Use only display 1 and show nothing on display 2.


• Show desktop only on 2: Use only display 2 and show nothing on display 1.

 

4.(Optional) To change the direction of the desktop extension (usually left or right to match how the displays are physically positioned), select a monitor and drag it to the desired position.


5.When done, click Apply.

 

 

Refer this article to know more information about using two or more monitors.

 

Also, refer the product specifications page of your PC for more information.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope this answers your query!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
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Britt2
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I want to extend the monitor. I need it for work so I have to have another separate screen. I have to be able to drag one window, to the next screen seamlessly. I went to a tech store and they told me to get a hdmi cable AND a usb 3.0 to hdmi adapter. Do I need both of these? Once again, i dont need the screen to mirror. I HAVE to be able to use it as it's own separate monitor.

Product number: V8P08AA#ABA
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Riddle_Decipher
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@Britt2

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

 

I reviewed your concern and the entire conversation, did some research and here's what you need to know:

For a successful connection from your HP All-in-One 27 desktop to an additional monitor, you only need an HDMI cable as all previous agents have suggested so far.

 

What you need to understand is that changing settings from cloning/mirroring to Extending the monitor for a drag & drop feature to other screens is to do with the windows once the connection between the monitor and the desktop is established.

 

So, The question is - Is the connection established? Are you currently able to view something on the alternate monitor?

If yes, and you need help with the extended feature instead of mirroring, try the below steps:

 

Extending the Windows desktop or work area expands the work area across both displays. This configuration is most commonly used to get more workspace. People usually take advantage of the extra workspace to view different applications on different displays.

 

Use the following instructions to either extend or duplicate the desktop with a second monitor:

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

  1. Right-click anywhere on the desktop.

Click Display Settings.

Figure : Display Settings

Selecting screen resolution, display,  and orientation

   NOTE:

If only one monitor is showing in the window, first verify that the connections are secure between the monitors and the computer. Then, click Detect. If Windows does not recognize both monitors, click Identify. The numbers 1 or 2 are shown on the monitor icons to help you identify the monitors.

   NOTE:

If Display, Resolution, Orientation, or Multiple displays selections in the Screen Resolution window are dimmed, not allowing you to make the desired changes, see; Configuring the display with the display driver.

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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Bentley7777
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I'm tryning to add a second monitor. The mouse doesn't work. Only my home screen appears when I turn on the second monitor. No functionality. Please help.

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kevin-t
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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Thank you


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