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- 2nd monitor setup for Hp pavilion all-in-one

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01-09-2018 10:14 PM - edited 01-09-2018 10:22 PM
I have an HP all in one 27 inch system. I need to setup a 2nd monitor to use as a dual monitor, not to mirror the screen. I called into support and was told I only need an hdmi cable, but that does not seem correct. I dont think the representative understood my needs. What do I need? When I search google, I see things about a vga cable, a usb 3.0 cable, etc. I'm not sure how to proceed. Please assist
The model number is 27-a030
01-12-2018 05:22 AM
Product number: V8P08AA#ABA
01-13-2018 11:05 AM - edited 01-13-2018 11:06 AM
It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out,
I'm the Riddle_Decipher & I'm at your service.
I reviewed your concern and the entire conversation, did some research and here's what you need to know:
For a successful connection from your HP All-in-One 27 desktop to an additional monitor, you only need an HDMI cable as all previous agents have suggested so far.
What you need to understand is that changing settings from cloning/mirroring to Extending the monitor for a drag & drop feature to other screens is to do with the windows once the connection between the monitor and the desktop is established.
So, The question is - Is the connection established? Are you currently able to view something on the alternate monitor?
If yes, and you need help with the extended feature instead of mirroring, try the below steps:
Extending the Windows desktop or work area expands the work area across both displays. This configuration is most commonly used to get more workspace. People usually take advantage of the extra workspace to view different applications on different displays.
Use the following instructions to either extend or duplicate the desktop with a second monitor:
Let me know how that pans out
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,
followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,
And Have a great day Ahead!
Right-click anywhere on the desktop.
Click Display Settings.
Figure : Display Settings
NOTE:
If only one monitor is showing in the window, first verify that the connections are secure between the monitors and the computer. Then, click Detect. If Windows does not recognize both monitors, click Identify. The numbers 1 or 2 are shown on the monitor icons to help you identify the monitors.
NOTE:
If Display, Resolution, Orientation, or Multiple displays selections in the Screen Resolution window are dimmed, not allowing you to make the desired changes, see; Configuring the display with the display driver.
Let me know how that pans out
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,
followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.