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HP Recommended
HP PAV 570 P047C
Microsoft Windows 10 (64-bit)

A window about 5 x 7 opens on it’s own. This message is across the top.

C:\windows\Microsoft.NET\Framework\v2.0.50727\installutil.exe

Below that it says, Exception occurred while initializing the installation.

Below that it mentions Badimage and HP Support.

Can you tell me how to get rid of this annoying window?  Thank you.

1 REPLY 1
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Your PC is fairly new.

 

It is probably a good idea to run a Check Disk (Link), and HP boot diagnostics (Link) when you see this type of error.

 

The installation of any Microsoft software should not cause this error message.

 

Regards

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.