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Microsoft Windows 11

Am getting the error Install error - 0x80071a91 when updating my laptop. How can I correct this???

1 REPLY 1
HP Recommended

Hi @Samiji

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

Have you made any changes to your OS?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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