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Alain7
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Appli " Votre téléphone " ne fonctionne pas

HP Recommended
OMEN by HP Obelisk Desktop 875-1024nf
Microsoft Windows 10 (64-bit)

Bonjour, l'appli "Votre téléphone", ne fonctionne pas. Lorsque j'essaie de l'ouvrir, le programme me demande de mettre à jour.

l'appli. Dans le store  est indiqué que je possède déja l'appli. impossible de mettre à jour et je revient à l'écran de départ du programme qui me demande de mettre à jour. 

merci pour vos réponses.

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kevin-t
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Message 2 of 3
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Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

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HP Support Community


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Prométhée
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Message 3 of 3
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Hi to you @ Alain7
Have you tried to fix the app?
Right click on the app, more, then application settings
in the window under reset click on repair

I opened the application to check, at home it opens, but I will not go any further because it is asked to connect with a Microsoft account!

 

Salut à toi @Alain7 

As tu essayé de réparer l' appli ?

Clique droit sur l' appli , plus, puis paramètres des applications 

dans la fenêtre  sous réinitialiser cliquer sur réparer

 

J' ai ouvert l' application afin de vérifier, chez moi elle s' ouvre, mais je ne vais pas plus loin car il est demandé de se connecter avec un compte Microsoft !

 

 



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