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ElChez1
Level 2
20 12 0 0
Message 1 of 4
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Solved!

Automatic Sleep Mode

HP Recommended
HP Slim pF1025se
Microsoft Windows 10 (64-bit)

I started the PC stated above only yesterday straight out of the box and for whatever reason it will not enter sleep mode automatically only manually.  This is frustrating since the Pavilion I replaced with this PC had the same problem and I could not find an answer on the net.  I forgot about this forum so I am apologetically asking for help with this matter.

3 REPLIES 3
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 4
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@ElChez1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Also follow the instructions in this Link: https://support.hp.com/us-en/document/c03383935

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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ElChez1
Author
Level 2
20 12 0 0
Message 3 of 4
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Thank You KT, I did as you suggested and that seems to be the ticket!  Thanks again.

ElChez1

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KrazyToad
HP Support Agent
HP Support Agent
20,943 20,930 1,272 1,297
Message 4 of 4
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I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

 

KrazyToad
I Am An HP Employee

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