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‎12-24-2019 11:16 PM

HP Recommended
Product: Pavilion P6320f
Operating System: Microsoft Windows 7 (64-bit)

Hello everyone I am writing because I am having an issue with my HP Pavilion P6320f. When I turn on it will not boot and I receive a black screen with the BIOS error. I've read it could be the battery in the motherboard but unsure if that's the issue. Any information or helpful tips would be nice! 

1 person had the same question
1 REPLY 1

‎12-25-2019 07:02 AM

HP Recommended

Lets start with the motherboard battery, did you replace that?  It is an inexpensive battery and easy to change.  For a PC that was produced in 2009, that is a good place to start.

 

Then, this BIOS update indicates it can correct "Resolves an issue with the system hanging and displaying a blank screen after a restart."

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6300-desktop-pc-series/4079858/model/4...

 

Do you know what  BIOS version is installed?


I'm not an HP employee.
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