• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-29-2022 09:50 AM

HP Recommended

Hi all. Im running windows 10 on an HP touchsmart 520 pc. I get random crashes, and im guessing it may be a driver issue.

I have winthruster installed, and the notes say this after a crash:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xffffbf8dd58d0000, 0x0000000000000002, 0x0000000000000001, 0xfffff802357b3518). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5f349f90-339c-463a-aa6e-de1cd7c9c851."

If this is fixable, id love to hear how. Thanks for any suggestions.
Jon.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.