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Trisharae
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Message 1 of 2
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Bios System Date Update

HP Recommended
HP ENVY TouchSmart 23se-d494
Microsoft Windows 10 (64-bit)

I am applying for a work from home job. My system passes all the other tests but the Bios System Date failed. Is there anything I can do about this? I'd appreciate any help you could give me. Thank you

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Trisharae Welcome to HP Community!

 

I understand that you are unable to update the BIOS.

 

Do not worry. I will try to fix the issue.

 

You have to set up the BIOS update on a USB flash drive.

 

Use a second computer with Internet access to create a BIOS recovery USB flash drive.

  1. Insert a blank USB flash drive into an available port on the second computer.

  2. Go to the HP Customer Support - Software and Driver Downloads page.

  3. Navigate to the product page for your original computer.

  4. Select BIOS from the list that displays, and then review any available BIOS updates.

       CAUTION: 

    Read the Details section to confirm that the BIOS update is more recent then the one installed and that it applies to the original computer. Installing the wrong BIOS could cause your computer to stop working.

    • If you do not see a BIOS update listed for your computer, no update is currently available.

    • If there are multiple BIOS updates available, identify the motherboard installed on your computer using the information you wrote down from the System Information utility in the previous step.

    • If you find a BIOS update, click Download. If HP Download and Install Assistant displays, select Download only, and then click Next. Click Save to save the BIOS update file on your computer.

  5. Click Yes on the User Account Control screen.

    Clicking Yes to allow the update to install

  6. On the InstallShield Wizard window, click Next.

    Clicking Next in the InstallShield Wizard

  7. Select I accept the terms in the license agreement, and then click Next.

    Agreeing to End User License Agreement

  8. In the HP BIOS Update and Recovery window, click Next.

    NOTE: 

    Windows that display during the update process might vary depending on your computer.

    Clicking Next in HP BIOS Update and Recovery

  9. Select Create Recovery USB flash drive, and then click Next.

    Create Recovery USB flash drive in HP System BIOS Update Utility

  10. Select your USB flash drive, and then click Next.

    Selecting the USB flash drive

  11. Wait while the BIOS files copy to the USB flash drive.

    Copying BIOS files to the USB flash drive

  12. When The recovery flash drive was created successfully displays, click Finish.

    Clicking Finish

  13. If necessary, click Cancel to close the update utility.

    Clicking Cancel to close the update utility

  14. Remove the flash drive from the computer.

Update the BIOS

Use the Hardware Diagnostics UEFI on the original computer to update the BIOS.

  1. Turn on the original computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens.

    Startup menu

  2. Press the F2 key to open the Hardware Diagnostics UEFI menu.

  3. Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.

  4. Insert the USB flash drive that contains the BIOS update into an available USB port on the notebook.

  5. Click Firmware Management or BIOS Management.

    Clicking Firmware Management

  6. Click BIOS Update.

    Clicking BIOS Update in the BIOS Management window

  7. Click Select BIOS Image to Apply.

     Select the BIOS Image to apply

  8. Click HP_TOOLS-USB Drive.

    Clicking HP_TOOLS - USB Drive

  9. Click HEWLETT_PACKARD.

    Standard example of the File Navigator screen

    Clicking Hewlett-Packard

  10. Click BIOS.

    Clicking BIOS

  11. Click Current.

    Clicking Current

  12. Select the BIOS update file that matches the System Board or Motherboard ID. The ID has a "0" before the board ID (Example: 02291.bin).

    BIOS update file selection

  13. Click Apply Update Now. Type the administrator password if prompted.

    Clicking Apply Update Now

  14. Wait while the BIOS update installs.

       CAUTION: 

    Do not turn off or restart the computer until the update process completes.

    Screen displaying progress of the BIOS update installation

  15. When prompted, click Restart System, or wait for the computer to restart automatically. It might take a few minutes for the computer to restart.

    NOTE: 

    If the update fails, a failure screen displays with additional information. The system might run an automatic BIOS recovery after restarting. Do not attempt to turn off the computer if this happens.

    Clicking Restart System

  16. When the lock screen displays, sign in to your computer.

    The lock screen displays after a successful BIOS update.

Please refer to the following link.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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