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‎07-30-2022 07:36 PM - last edited on ‎08-02-2022 06:59 AM by Retired

HP Recommended
Product: Hp desktop
Operating System: Microsoft Windows 10 (64-bit)

Hello hp I’m having a issue with my bios corruption so and I followed all the steps on the screen it told me to do to get a usb recovery drive and I did, but after I put it in the pc and restarted the pc it gave me the 8 beeps saying it would start downloading then then screen was just black the whole time, I waited 30 minutes for the screen to show something but the Keybaord would turn on 2 times throughout that time and the screen was still black but the pc was on and running. If you guys would help I would appreciate i.

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1 REPLY 1

‎08-07-2022 08:58 AM

HP Recommended

Hi @Cris45

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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