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- HP Community
- Desktops
- Desktop Software and How To Questions
- Bios recovery

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01-17-2024 05:26 PM
bios recover files are stored in the HP recovery partition but yes, they can be corrupted or missing especially if the drive was replaced.
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.
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01-18-2024 02:24 AM
check warranty and call for repair info:
https://support.hp.com/us-en/checkwarranty
https://www.hp.com/us-en/contact-hp/ww-contact-us.html
If not in warranty then do steps 1, 2 and the first part of step 3 in the below instructions
https://support.hp.com/id-en/document/ish_3966820-3438449-16
If the above does not work then use a 16gb or larger flash drive and download the previous BIOS
https://ftp.hp.com/pub/softpaq/sp149001-149500/sp149171.exe
Use a USB that has an LED so you can see if the bios is being installed.
follow instructions to run sp149171 to create the USB flash recovery
it is explained in the second part of step 3 where it say
"Recover the BIOS using a USB recovery drive"
let me know if this works
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it