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XdxSketchy
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Message 1 of 6
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Bios update not compatible with my hp device

HP Recommended
Pavilion all in one 23-q112
Microsoft Windows 10 (64-bit)

I am trying to update my bios but I can't because when I try it says update not compatible with my device, And the update button is unavailable. Hp support assisant does not show any driver and software updates, All the drivers are stuck on the stock version.  I tried uninstalling and reinstalling the hp support assisant. Idk what to do.. 

Amd A8-7A10 Apu with and Radeon r5 graphics

4gb ddr3 ram

Product number N0A03AA#ABA

Product name 23-q112 all in one

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Lil_Boy_Blue
Level 12
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Message 2 of 6
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HP Recommended

Hi

 

Please delete remove your serial number.

There are 3 BIOS updates for 3 seemingly different Main-Boards, you must match them up.

 

SSID WiFi Born On.pngSystem Board SSID.

Piriform Speccy may be able to ID the board.

Lil_Boy_Blue
Level 12
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Message 3 of 6
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HP Recommended

Hi

 

It should be a   SSID: 2B42

 

and the Listed BIOS updates are for  SSID's  2B43, 2B44 & 2B45.

XdxSketchy
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Message 4 of 6
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HP Recommended

Ok I will try that, thanks

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XdxSketchy
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Message 5 of 6
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HP Recommended

Ok yes I downloaded the piriform speccy and it had a I'd as 2b42 (p0), But I can't find a bios link.

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Lil_Boy_Blue
Level 12
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Message 6 of 6
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Hi

 

So unless you can find another AIO PC with that Main-Board and a later update, then there is nothing to do.

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