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‎11-30-2020 10:08 AM - edited ‎11-30-2020 10:08 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello. Today I tried to update my PC BIOS and went to the hp page and downloaded the correct BIOS update. But when i run it it opens a new folder called SWsetup and closes. Never installs the update please help.

3 REPLIES 3

‎11-30-2020 06:10 PM

HP Recommended

@TSKY 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
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‎11-30-2020 10:05 PM - edited ‎11-30-2020 10:08 PM

HP Recommended

The model number is 1HM19AV

its running Windows 10

I bought this PC a year and a half ago.

I downloaded the BIOS update from the hp website and ran it. It created a folder in C drive called SWSetup then closed. And nothing happens. There are files in the folder HPWINGUI.exe, license.txt, P04_0234.bin, P04_0234.SIG, SP110512.cva, SP110512.txt.

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‎12-01-2020 07:27 AM - edited ‎12-01-2020 07:28 AM

HP Recommended

Got some information. My PC has a HP motherboard but uses a AMI bios version 02.05 date is 11/07/2017. 

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