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11-30-2020 10:08 AM - edited 11-30-2020 10:08 AM
Hello. Today I tried to update my PC BIOS and went to the hp page and downloaded the correct BIOS update. But when i run it it opens a new folder called SWsetup and closes. Never installs the update please help.
11-30-2020 06:10 PM
The Community can not provide any assistance without some details ...
So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed
Once you provide the needed details, someone will reply.
I am a volunteer and I do not work for, nor represent, HP
11-30-2020 10:05 PM - edited 11-30-2020 10:08 PM
The model number is 1HM19AV
its running Windows 10
I bought this PC a year and a half ago.
I downloaded the BIOS update from the hp website and ran it. It created a folder in C drive called SWSetup then closed. And nothing happens. There are files in the folder HPWINGUI.exe, license.txt, P04_0234.bin, P04_0234.SIG, SP110512.cva, SP110512.txt.
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