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‎07-02-2024 03:52 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi all my computer shut off for no reason while about to start work. I turned my computer back on and the "BOOT DEVICE NOT FOUND" message comes up on blue box. Scanned the QR code and went thur the Bios setup utility screen , Loaded setup defaults and saved changes and exit and then goes onto black screen mode once again coming up with the same Blue box again.. Anyone know how to get rid of it?

Category:
1 REPLY 1

‎07-02-2024 08:37 PM

HP Recommended

This is not generally a BIOS issue.

 

This nearly always means the primary drive is failing, will need to be replaced, and Windows reinstalled on the PC.


See the following HP Guide for more information:


https://support.hp.com/au-en/document/ish_3053911-2842957-16



I am a volunteer and I do not work for, nor represent, HP
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