• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-14-2023 01:14 PM - edited ‎09-14-2023 01:59 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-244
Operating System: Microsoft Windows 10 (64-bit)

I have windows 10 64 bit and never had a problem pairing. I was drinking the other day and must've disabled bluetooth somehow.Troubleshooter for bluetooth says theres problem with bluetooth radio. my audio speaker wont recognize from bluetooth and theres no bluetooth button for on/off. Just tried uninstalling driver and rebooting so it would reinstall driver automatically but audio device still isnt recognizin. any ideas for a fix is appreciated

Category:
1 REPLY 1

‎09-17-2023 08:54 AM

HP Recommended

@ZachDThatsme1 

 

Welcome to the HP support community.

 

I understand that you want to update the Bluetooth driver, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant to fix this issue.

Download and run the HP Support Assistant from this Link: Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.