Camera disconnected 0xA00F4244<NoCamerasAreAttached> (Device Manager Code 45 Error)

[GRIMM_]

Just discovered my built-in camera was "disconnected" for the second time. Not sure why this problem has occurred since it was working for me the last few days. I tried every step that HP has provided but none of the solutions has worked out for me, not to mention when I have uninstalled both cameras (5MP and IR) and scanned for hardware changes they don't show up anymore. When I manually search for the camera drivers myself, the list is blank. How do I get it back?

The camera app displays the error as 0xA00F4244<NoCamerasAreAttached> and the device manager displays the error as a code 45 error.

[Kuroi_Kenshi]

Hi @GRIMM_,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[GRIMM_]

Hi, thanks for you time to read through this. 

The model name is HP Envy Laptop 17-da0503sa.

[Kuroi_Kenshi]

Hi @GRIMM_,

Thank you for the response.

Try these steps:

Verify Camera Connection:

• Code 45 generally implies that a hardware device is disconnected. If possible, check the physical connections within the laptop to ensure there is no loose wiring or hardware disconnect.

Enable Camera in BIOS:

• Sometimes, the camera might be disabled or not detected due to BIOS settings:
  • Restart your laptop and repeatedly press "Esc" or "F10" (depending on your model) to enter Setup Utility.
  • Check for camera settings within BIOS and ensure it is enabled.

Check Windows Privacy Settings:

• Windows may have privacy settings that block camera access:
  • Go to "Settings" > "Privacy" > "Camera".
  • Make sure that "Allow apps to access your camera" is turned on.

Run Hardware & Devices Troubleshooter:

• Use the built-in troubleshooter to find issues:
  • Go to "Settings" > "Update & Security" > "Troubleshoot".
  • Run the 'Hardware and Devices' troubleshooter.

Reinstall Drivers from HP Support:

• Given that the Device Manager is not detecting the camera, try reinstalling the drivers manually:
  • Go to HP Support, find your product, and download the latest camera drivers.

Check for Windows Updates:

• Ensure your system is fully up-to-date which might contain critical updates for hardware:
  • Go to "Settings" > "Update & Security" > "Windows Update" and check for updates.

Restore System:

• Consider using system restore to revert back to a point when the camera was working.
  • Go to "Control Panel" > "Recovery" > "Open System Restore" and follow instructions.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

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